Suggestions - Library and Information Commons

September, 2017

Hi, I notice that there are quite a lot people talking and eating in Kate edgers informations commons level 3, where even whispering is not allowed. It is a silent study space and it is so distracting when i study there. Some people are very rude and dont obey the rules. I am wondering if some posters/warnings can be put at the entrance to ask people dont make noise to distract others? Thank you.
    Level 3 Roving
    Hi Jasmine,

We do apologise for the inconvenience that this may have caused you. Rest assured that your enquiry will be forwarded to the IC staff to ensure that they are more vigilant with their roving duties (once every hour) to keep everyone in check.

Please feel free to get back to me if the issue has not been resolved in the coming week.

Kind Regards,
Ahmed Bashir
Libraries and Learning Services Assistant
Monday, 18 September 2017

August, 2017

Hi there, Was wondering if you could kindly consider ordering Lee Tamahoris film Mahana, starring Temuerra Morrison. Its based on acclaimed New Zealand author Witi Ihimaeras 1994 novel Bulibasha: King of the Gypsies. The film is a historically and culturally significant New Zealand film, especially for Maori cinematography. Kind regards, Andrew Lim
    Andrew Lim
    Recommend a book - or film
    Kia ora Andrew

Thank you for your suggestion. This film will be a welcome addition to our collection. I have placed an order for it and it will be available in due course. You can always recommend titles (books, DVDs, etc) via the Recommend a Book form which you can find via the Contacts page

Sarah Etheridge
Subject Librarian Anthropology, English Literature, Media and Communication
Tuesday, 29 August 2017
Hi there, I notice there is quite a lot of construction noise coming from the workplace next to the University of Auckland Library in the City. This is in breach of the below values the library pro-ports to uphold in regards to providing quiet study areas within the library, what kind of compensation or communication has been provided to the students of this disruptive activity? I note the below two points for your reference: 27. All libraries are designated as study spaces with quiet conversation only permitted in rooms or discussion areas provided for group study. 29. Audible use of mobile devices is not permitted in any library or information commons.
    Nick Wright
    Construction work - Alfred Nathan House
    Hi Nick,
Apologies for the construction noise that is distracting you from your studies in the General Library. We have been advised that the major works for Alfred Nathan House are expected to be completed around 1 September 2017.


Elizabeth H. McKenzie
Lending, Interloan & Enquiry Services Manager
Friday, 18 August 2017
Would be possible to get ArcGIS updated to version 10.5 on the IC computers soon (currently v10.4)? Files created in the newer version are not backwards compatible which can be a bit of a mission. Thanks!
    Hi Thomas,

Thank you for your suggestion. I will forward this query to ITS to see whether it is possible to install the updated version in the next image update. Unfortunately though, the next PC imaging is not scheduled for a while.

Kind Regards,
Information Commons
Ahmed Bashir
Libraries and Learning Services Assistant
Tuesday, 15 August 2017
Make more powerpoints available on level 1 around the silent study desks for people with laptops to make up for the lack of powerpoints in lecture theatres
    Hi Ben,

Thank you for your suggestion. It makes complete sense, and will pass it on to management for consideration.

Kind Regards,
IC Help Desk
Ahmed Bashir
Libraries and Learning Services Assistant
Tuesday, 15 August 2017
Can we please get Anki installed onto the university computers? This is an intelligent flash-card programme that can serve as an exceptional means of revision when used correctly. Last but not least its free to install and use.
    Chris Gracey
    University PCs
    Hi Anki,

Thank you very much for your suggestion, unfortunately software is only installed on Information Commons student PCs on a biannual basis when the computers are reimaged. Because of the high volume of PCs the IT services team deals with the software updates are done systemically.

Kind Regards,
Information Commons
Ahmed Bashir
Libraries and Learning Services Assistant
Friday, 11 August 2017
There doesnt seem to be a way of clicking on an authors name and listing all book/articles/other entries with that authors name within the university library system. The effect of implementing such a feature would be widely popular among students and staff, and reduce time needed to find certain articles. I am seeking to suggest that this be prioritised and would be happy to send a screenshot of how this works in practice via email if this would help.
    Maulik Thakkar
    Looking up authors
    Hi Maulik,

Many thanks for this suggestion. This more specific author search across books and articles is possible at the moment using Advanced Search in the new look Catalogue, which we will be upgrading to later this year. You can try it out now - in the Advanced Search screen select the Combined search scope and select the Author/Creator field. NEWUI

In our website development programme we are gauging how the more common search strategies can be incorporated into the homepage Search Everything. So thanks for forwarding your feedback and offer for ongoing input!

Kind regards,
Sheryl Baster
Web Manager
Tuesday, 1 August 2017


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