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Suggestions - Library and Information Commons


June, 2018


Too many people leave their stuff to mark their desk and not get used for a long period of time. It happens a lot in the afternoon around dinner time. Please make rounds to check for this abuse during dinner time.
    Laura
    Study space roving
    Hi Laura

We aim to rove each floor every hour however sometimes this is not possible. We try to maintain a balance between monitoring student behaviour and not disturbing students, especially around exam time. You are able to email us at ichelpdesk.auckland.ac.nz if you wish to lodge a complaint about specific student behaviour, we do send staff promptly to investigate.
 
Emma Whibley
Libraries and Learning Services Assistant
Wednesday, 13 June 2018
Too many people leave their stuff to mark their desk and not get used for a long period of time. It happens a lot in the afternoon around dinner time. Please make rounds to check for this abuse during dinner time.
    Laura
    Study space roving
    Hi Laura

We aim to rove each floor every hour however sometimes this is not possible. We try to maintain a balance between monitoring student behaviour and not disturbing students, especially around exam time. You are able to email us at ichelpdesk.auckland.ac.nz if you wish to lodge a complaint about specific student behaviour, we do send staff promptly to investigate.
 
Emma Whibley
Libraries and Learning Services Assistant
Wednesday, 13 June 2018
Im concerned about the small holes in walls of numerous disabled bathrooms next to the back elevator. They seem to be big enough fit a small recording device and suspiciously enough, toilet papers jammed into the holes to block consistently get removed.
    Concerned Student
    Disabled Bathrooms
    Hi there,

We have examined the holes in the walls in the disabled bathrooms behind Munchie Mart and any that were deemed large enough for this to be a concern have now been filled. The toilet paper that had previously been jammed into the holes was being removed by the cleaners. If you have any further concerns on this subject dont hesitate to contact us through this suggestion box, in person at the IC Helpdesk or at our email address ichelpdesk@auckland.ac.nz.

Regards Emma
 
Emma Whibley
Libraries and Learning Services Assistant
Monday, 11 June 2018
The temperature of the silent study room on ground level. The ground level silent study room of the Sylvia Ashton-Warner library is way colder than the rest of the library, increasing the risk of catching a cold in this cold weather making study conditions uncomfortable. As soon as I step into this room I can feel a big drop in temperature personally, this cold has given me a backache. Could this room also be kept at the same temperature as the rest of the library? Thank you
    Ahmad Umar
    Temperature in Sylvia Ashton-Warner Library quiet study space
    Hi Ahmad.
Thanks for letting us know about this. We have put in a maintenance request to get the unit in that room checked, so hopefully it will be warmer soon.
 
Chris Moselen
Library Manager business & Economics
Wednesday, 6 June 2018
The temperature of the silent study room on ground level. The ground level silent study room of the Sylvia Ashton-Warner library is way colder than the rest of the library, increasing the risk of catching a cold in this cold weather making study conditions uncomfortable. As soon as I step into this room I can feel a big drop in temperature personally, this cold has given me a backache. Could this room also be kept at the same temperature as the rest of the library? Thank you
    Ahmad Umar
    Temperature in Sylvia Ashton-Warner Library quiet study space
    Hi Ahmad.
Thanks for letting us know about this. We have put in a maintenance request to get the unit in that room checked, so hopefully it will be warmer soon.
 
Christine Moselen
Library Manager
Wednesday, 6 June 2018

May, 2018


Can we have a lock feature for like 10 minutes so we can go to the bathroom without logging off for computer security?
    Abigail
    Lock for Library PCs
    Kia ora Abigail,

We will raise this issue with IT Services to see if a solution is possible. It may be difficult, due to the networked environment and the functionality of BookPC.

Nga mihi,
Melanie
 
Melanie Brebner
IC Group Manager
Thursday, 31 May 2018
IC building is colder than other buildings. could IC be kept at similar temperature as others?
    Gabe
    Temperature in the KEIC
    Kia ora Gabe,

We reported the cold temperature in the KEIC on Tuesday to Property Services. It was most likely due to the sudden change in the external temperature. We will continue to monitor the temperature to ensure that it is conducive of study.

Nga mihi,
Melanie
 
Melanie Brebner
IC Group Manager
Thursday, 31 May 2018
Hi, the link of Guide to Thesis and Dissertation within the page https://www.library.auckland.ac.nz/services/research-support/repositories has an error : linkhttps//cdn.auckland.ac.nz/assets/central/for/current-students/postgraduate-students/documents/policies-guidelines-forms/guide-to-theses-and-dissertations.pdf can any one correct this?
    K Li
    Broken Link
    Hi K,

Thank you for letting us know the link was broken, it has been fixed now.

Regards, Emma
 
Emma Whibley
Libraries and Learning Services Assistant
Tuesday, 22 May 2018
On Surface and Place between architecture, textiles and photography. By Peta Carlin -I am completing my arhchitetural thesis, handing in mid year and this book would be very very useful. I was only published in March 2018, and even getting my hands on a online PDF, or just the Wall / Face chapter, would be amazing. Please! Thank you, Jessica
    Jessica OReilly
    Recommend a book
    Hi Jessica,

Thank you for your suggestion. This book has now been ordered and will be available in due course. You can always recommend books and resources for purchase via the Recommend a Book form www.forms.auckland.ac.nz/en/public/library/recommend-a-book.html

Kind regards,
 
Lynette Leong
Subject Librarian
Monday, 7 May 2018

April, 2018


A huge picture showing naked females, front on and close up, has a prominent place in the general library. It degrades women. it does not respect their value as human beings.
    A student
    Artwork in the General Library
    Thank you for your feedback.

The General Library is one of the prominent locations the University uses to display artworks from its art collection, especially larger artworks such as the one you refer to. This artwork has been situated in this location for some years and will continue to be displayed here.

If this artwork causes offence there are other places within the General Library available for study from where it cannot be viewed.


 
Elizabeth H. McKenzie
Lending, Interloan & Enquiry Services Manager
Tuesday, 24 April 2018
The catalog shows access to Molecular Systematics, published by the Royal Chemical Society. On accessing the library link, one is taken to the last issue of2017. The Journal has changed its name to Molecular Omics and I could not find it in the catalog. This is a valuable research journal. Is there some way it can be accessed and replace Molecular Systematics?
    Peter Bergquist
    Update to the Catalogue journal
    Hi Peter, thank you for letting us know. I have added a record for Molecular Omics the previous title was Molecular BioSystems not Molecular Systematics for which I cant find a record in the system for except for 2 print books.
 
Joanne Rowan
Assistant Librarian
Monday, 23 April 2018
If 24/7 opening cannot be done could you please consider extending the weekend closing hours by two hours so that it shuts at midnight?
    Holly
    Weekend Extended Hours
    Our earlier closing time during the weekends of 10pm is largely due to the small number of students in the study spaces by this time. This said, we do extend the opening hours over the weekend until midnight for exam periods when we do see an increase in demand.
 
Emma Whibley
Libraries and Learning Services Assistant
Thursday, 19 April 2018

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