Internet and wireless

The University of Auckland wireless network is available in the City, Grafton, Epsom, Newmarket and Tāmaki campuses. It is also available at several remote sites where students visit to perform their practical work. To use the wireless network you must be within range of a wireless access point (WAP) and have a wireless capable device.


Wireless networks at the University

Unlimited, free and high-speed access is available to all University students but you need to log in with your username and password.

Wireless access

Network Access Log in Encryption More information
UoA-WiFi Students and staff only Username and password (WPA2/EC credentials) Instruction guides
UoA-Guest-WiFi Guests who have been granted access by University of Auckland staff through the Sponsor Portal Username and password as obtained through the Sponsor Portal Open Allows internet access and University of Auckland web pages that can be accessed via the internet
Eduroam Visitors only Eduroam username and password (WPA-EAP-TKIP)
(WPA2-EAP-CCMP)
Eduroam - roaming wireless network

Network descriptions

University of Auckland WiFi (UoA-WiFi)

  • UoA-WiFi provides access to all University websites, the full range of Library resources and all non-University websites.
  • UoA-WiFi is recommended for all current staff and students.

UoA-Guest-WiFi

  • UoA-Guest-WiFi is for all guests (non-contractors) to the University who are visiting University staff for a short term. It will allow guests to access the University main page without authenticating. To access the internet, the guest will need to log in to the UoA-Guest web portal. The credentials can be provided by any University of Auckland staff member via a self-service Sponsor Portal.
  • Although University of Auckland staff and students can log in to the UoA-Guest web portal, they are encouraged to use the UoA-WiFi SSID.

Eduroam

  • Eduroam is a wireless network that allows visiting members from other Eduroam member institutions to log in with their usual home "username/password" to a wireless network at participating campuses around the world, and gain access to resources at their home institution. To find out more, see Eduroam.

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Wireless network coverage

To make use of the wireless network you need to use use a supported wireless device that must be in range of a wireless access point.

Maps

The maps below show the current wireless coverage across our five campuses. Place your mouse over the building numbers to see which floors have wireless access.

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Wireless network and printing instructions

Connecting to the UoA-WiFi network

You can connect to the UOA-WiFi network using your username and password.

For specific instructions, please refer to one of the following guides:

file QuoVadis root certificate
Download this file if your device is unable to automatically load the required security certificate for the UoA-WiFi network.

Symbian OS
Some older Nokia devices running Symbian operating system are unable to connect to UoA-WiFi due to authentication issues. Please connect to UoA-Guest-WiFi instead.

Printing using the wireless network

iPad and iPhone
The University does not currently offer a printing service that is available from iOS devices such as iPads and iPhones. This is being investigated for future development.

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Wireless access for conference guests

If you are organising a conference and want your guests to have wireless internet access for the duration of the conference please contact:

Staff Service Centre
Phone: +64 9 923 6000
Email: staffservice@auckland.ac.nz

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UoA-WiFi network wireless help

  • If you are having problems connecting to the wireless network check your wireless connection is turned on.
  • If you are still having problems after checking your wireless connection is turned on, please come to an IC Helpdesk.

IC Helpdesks
You can get help at the IC Helpdesks with connection to the UoA-WiFi networks during our opening hours.

Kate Edger IC Helpdesk
Building 315, Level 2
Kate Edger Information Commons
Corner of Symonds and Alfred Streets
City Campus

Grafton IC Helpdesk
Grafton Information Commons
Building 505, Level 1, Room 109
85 Park Road
Grafton Campus

Epsom IC Helpdesk
Epsom Information Commons
Inside Sylvia Ashton-Warner Library
L Block, Gate 3
74 Epsom Avenue
Epsom Campus

Tāmaki Library and IC Helpdesk
Tāmaki Library and Information Commons
Building 730, Level 2
Corner of Merton and Morrin Roads
Glen Innes
Tāmaki Campus

Phone: +64 9 923 2333
Email: ichelpdesk@auckland.ac.nz

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Copyright

It is prohibited to illegally copy material in any format, copy software, download copyrighted video or audio files, illegally use unlicensed products, and use material accessed on the Internet in order to plagiarise.