Add money

About adding money

You can add money to your balance using the Campus Card application.

  1. Go to the Campus Card self service portal.
  2. If not on Campus you will be asked to login with your username and password
  3. Your current balance will be displayed.
  4. To top up your balance, enter the amount and press submit.
  5. You will transferred to the payment page, follow the instructions on the page.
    Read more about:​
  6. You can add up to $999 per transaction and have a maximum balance of $999.

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Printing credit

If you use a printer or an MFD (multifunction device: copier, printer, scanner in one) and experience problems (e.g., pages printed out blank), you should notify the local IT support staff and fill out the printing credit form.

Your claim will be investigated and if successful, a credit will be made to your print account for the faulty print/copy job.

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Printing refund

  • Refunds can ONLY be claimed if you are graduating or leaving the University.
  • You can obtain a refund for any money you add to your own copy and print balance.
  • Departmental allocations are non-refundable.
  • Refunds can ONLY be made into New Zealand bank accounts.

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Need help?

You can get help at the IC Helpdesks for copy and print support during opening hours.

Phone: +64 9 923 2333
Email: ichelpdesk@auckland.ac.nz

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