Interlibrary Loan and Document Delivery request
Requesting items not held in University of Auckland libraries.
Who may request an Interlibrary Loan
- Students and University staff may use the Interlibrary Loan service.
- The eligibility of Associate Members for this service depends on their category of membership.
What you may request
- You may request anything that is not held in the University of Auckland libraries. If an item is very expensive to obtain, we will discuss options with you.
- You may not request items held in the University of Auckland Libraries unless they are lost or missing.
How to request an Interlibrary Loan item
- Use the Interlibrary Loan Request service to place requests. Help is available on how to make your request.
Where to collect and return Interlibrary Loan items
- Journal articles and book chapters will be emailed to your Student email or staff email address and are yours to keep.
- Physical items, e.g. books, may be collected and returned at the General Library helpdesk, or your selected pickup library.
How to renew your Interlibrary Loan
- Use the Ask us form to submit your interlibrary loan request renewal details.
Copyright
- You may request one article from a specific issue of a journal at any one time or two articles from the same journal issue if they are on the same topic.
- You may only request items for University of Auckland research, teaching or study purposes.
Interlibrary Loan charges
All requests are provided at no charge except for the following:
Urgent requests
- Urgent requests cost $20 (+GST) if obtained by the requested date.
- When completing the Interlibrary Loan Request form, enter the date by which you need the item in the Need this urgently box.
- The urgent service is available for electronic copy requests and physical items, e.g. books. Urgent requests for physical items are only sourced from Australia and New Zealand.
Theses
- Check to see if the thesis is available online in the sources listed on the Finding theses and dissertations page.
- If a thesis is not available online, we may be able to obtain a loan or copy.
- If it is only available as a copy, we will obtain a quote for you. If you agree to the charges, we will process the request and charge you accordingly.
How to pay your Interlibrary Loan charges
Charges are added to My Library Account and can be paid by a range of payment methods.
