Click and Deliver

The Click and Deliver service supports students and staff who are unable to collect books from one of our libraries for an extended period.


You may qualify for the service if you are unable to come to the library for one of these reasons:

  • You are enrolled in courses delivered flexibly.
  • You have a permanent or temporary disability.
  • Your primary location of study or work falls outside the Auckland supercity region.

If none of these are relevant and you have other barriers to accessing our physical collections, you may still be eligible. When applying, provide us with some detail about your situation. We assess each application on a case-by-case basis.


Please complete our application form to use our Click and Deliver service. You will need an active Campus Card.

Register for Click and Deliver

We will review your application and respond within two business days.


When your registration is confirmed, you can start requesting books from any of our libraries. Choose Home Address as your pickup location to get the book delivered to you.

Request items from the Catalogue

Some library items may not be available for Click and Deliver. You can request scans of chapters and articles by using the Digitize Part option in the catalogue. Please note:

  • You can request one article per journal issue, and one chapter per book.
  • Items are to be used for research, teaching or study purposes only.


Books are couriered to the address supplied with your registration. Articles and chapters will be scanned and emailed to you.


  • Please renew or return books by the due date to avoid suspension of your borrowing privileges.
  • Check due dates and renew loans through My Library Account.
  • If someone requests a book that you have borrowed, you may need to return it before the original due date. You will receive a recall notice by email if this happens with details about when the recalled book is due.

How to return

  • You can return books to any of our libraries in person. View library locations.
  • You can also return books by post using the return address label provided.
  • If you are returning a book that has been recalled, we recommend you return it via courier.

Courier return addresses

General Library, Click and Deliver
University of Auckland
5 Alfred St
Auckland Central
Auckland 1010

Philson Library, Click and Deliver
Faculty of Medical & Health Sciences
Level 1, Building 503
85 Park Road
Auckland 1023


If you have questions about this service or need further help requesting items, just Ask Us.