Library notices

The Library sends notices to help you manage your loans and fines, and to request items for other users when items are in demand. You are responsible for returning items by the due date.


How you receive Library notices

Library notices are sent to your email address.

  • If you are a student, notices are sent to your Student email address (username @aucklanduni.ac.nz). To redirect your EC email to your preferred email address, follow the instructions on the Student email website. Library staff are not able to change the Student email address for you.
  • If you are a staff member, notices are sent to your campus email address. See My Library Account to find out how to receive notices at another email address.
  • If you are not a student or staff member, notices are sent to your nominated email address.

When you are away for any reason, make arrangements to check your email for notices and return items. See My Library Account for information on changing your contact details.

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Notices sent by the Library

Courtesy A reminder that items on standard loan will soon be due back.
  • Sent 7 days before due date.
  • Courtesy notices are not sent for items on loan for fewer than 14 days.
Overdue Reminder Notice Items on loan are now overdue and accruing fines.
  • First notice sent 1 day after due date.
  • Second notice sent 7 days after due date.
Item requested (Due date change) Requires you to return items requested by another person. The new due date overrides the date stamped on the item or issue receipt.
  • The new due date for standard loans is no less than 7 days from the date the request was placed.
  • For items that have shorter loan periods than 7 days the loan period is not changed.
  • To avoid fines, see Requests for items on loan to view all conditions for returning requested items.
Item Available Items which you have requested are now available for pickup.
  • Standard loan requested items are held for pickup for 5 days.
  • Sameday and 3 day requested items are held for pickup for 1 day.
Lost item fines and fees Sent when item is 30 days overdue.
  • A lost status is automatically applied.
Library transaction summary letter Lists all loans and active fines and fees.
  • Sent monthly.

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Contact Lending Services

For queries regarding library notices, visit the lending desk at one of our Libraries or contact us:

Lending Services
Phone: +64 9 373 7599 ext 88043
Email: lending.library@auckland.ac.nz

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