May, 2012
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Are you able to make the net account more visible and accessible? Im finding it hard to hunt around for it. would it be possible to place it in the library homepage.
Thanks for your time |
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Alia |
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Quick link to NetAccount on Library homepage |
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Hi Alia,
Thanks for your comments about making it easier to find NetAccount information on the Library homepage. We recognise that this is a highly sought after area of information.
To help with access you’ll find a link to NetAccount in the Quick links drop-down box in the top right-hand area of the Library homepage.
You can also locate NetAccount information by clicking the Computing link and then selecting Student IT Essentials. This site pulls together all information to support your use of IT at The University of Auckland.
Kind regards,
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Sheryl Baster
Web Manager |
| Tuesday, May 22, 2012 |
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I would like to make a suggestion I have thought of long time ago. It concerns your section on new books published weekly online but only for the books held at the General Library. Because of their great number, would it be possible to split the list in sub-categories such as:
Arts
Law
Life Sciences
Languages, etc.
By doing so, instead of having to browse the whole list (quite boring task), we would visit directly our area of interest.
Thank you |
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Dan |
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New Books Alerts |
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Hi Dan,
Thanks for your suggestion on how to better identify new books arriving in the General Library. In November last year the Library launched a RSS Subject feed – allowing you to track new books by faculty. This is the lower option on the New Books page. As the Arts, Business and Economics, and Science collections are mainly based in the General Library this goes some way to answering your suggestion.
Another approach involves using the Save Search and Alert features within Library Search. This gives you a highly customised tool for monitoring new books which meet particular criteria.
Start by signing in to My Library Account. Set up your search. If you use Advanced Search you have a variety of limits to help define your search. On your search results screen click the Save Search link (at the bottom). Fill out the details for Save and Alert. Results will start to arrive in your email In Box when books are found to match your search criteria, thus avoiding the boring tasks altogether!
Kind regards,
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Sheryl Baster
Web Manager |
| Monday, May 14, 2012 |
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Hi, I know that the university is now deciding between RefWorks and EndNote and that the library runs courses for both softwares. My fellow students and I have been using Mendeley instead which seems much more intuitive and user-friendly than any of the above. Perhaps the university could recommend Mendeley to other students, instead of presenting them only with EndNote and RefWorks options? |
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David |
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Mendeley, RefWorks, and EndNote |
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Hi David,
Thank you for your suggestion and it is great to hear about your positive experiences with Mendeley. We strive to provide and recommend tools that we believe have sufficient functionality and which provide a user-friendly experience.
The Library is currently trialling RefWorks but we do actively monitor the development of and uptake of other tools and will certainly take your feedback on Mendeley into account when evaluating these tools in the future.
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Natalie Thompson
Learning Services Librarian |
| Friday, May 11, 2012 |
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Hi, I was just concerning about some students not following the rules in Kate Level 4, I was at level 4 quite study tonight and there were several students eating sushi, pies, oranges, etc and talking loudly IN the quite study room. could security come over often and check them out please? there are too many people talking loud these days :-( many thanxxx |
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Student |
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Students' behaviour |
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Thank you for your suggestion.
Security Guards do random ID-checks to make sure that only University of Auckland students are using our facilities. We try our best to keep all levels of the building closely monitored. If you spot any students who exhibit disruptive or inappropriate behaviour on the levels, please notify our staff members at the Helpdesk.
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John Lau
IC Client Services Consultant |
| Tuesday, May 08, 2012 |
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April, 2012
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Is it possible to post a link to the login page for the elibrary? I can never remember where to access it and I think it is not all that well utilised being hidden away. |
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Amy |
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Access to elibrary / ebrary |
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Hi Amy,
I think you are referring to our ebrary database which provides access to ebooks. You do have a number of ways to quickly get to this content on the Library website:
1. From the homepage Find section, open the eBooks links. Ebrary is listed as one of our key 'Interdisciplinary' titles.
2. When you enter a Catalogue search (the default Library Search setting on the homepage), you can then 'Refine My Results' to Author/contributor ‘ebrary’.
3. You can select ebrary within the Find > Databases > A-Z > ebrary listing, to look for ebooks within this particular product.
Kind regards,
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Sheryl Baster
Web Manager |
| Monday, April 30, 2012 |
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Hi there,
Every time I save, or Word auto-saves a document, the entire program as well as echome freezes for about 30 secs-2 minutes. Is this particular to my account or are you aware of this happening to other people as well? This has happened on every computer Ive used recently.
Thanks for your help :) |
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Y |
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Computer problem |
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Hi,
Thank you for your suggestion.
We have not heard from any students reporting this problem at the Information Commons. If you experience the same problem here again, please notify one of our staff members at the Helpdesk, we will look into it and investigate.
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John Lau
IC Client Services Consultant |
| Thursday, April 19, 2012 |
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Hi there,
Ive just had my books recalled on two separate occasions when Im in a class of only 15, needless to say its a little annoying that I get punished for being the organised one as the student who recalled has much more time with the books that I had. I then found out that two of the three books that were recalled actually have copies in Short Loan - which was obviously good for me as could still have access - however I believe that if there is a copy in SL then perhaps other students shouldnt be able to recall? That way the first organised people can have the book at home to use at leisure, but others still have access at Uni, where in my situation I was organised but only had the books a short while, where the person who came later was too lazy to visit the SL and just recalled from me.
Thanks |
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Sarah |
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Recalls |
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Books available for normal loan cannot be exempt from being recalled.
When a book is recalled you are given a maximum of 5 days to return the item which is in addition to the time you have already had the item. This should provide you with sufficient time to obtain the information you require.
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Elizabeth H. McKenzie
Lending & Enquiry Services Manager |
| Wednesday, April 11, 2012 |
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Hello.
I am concerned at the noise generated by library users moving between floors, especially level G to 1 and sometimes other floors.
People seem to use this space to socialise without recognising the needs of other users who are quietly studying.
This is both distracting and annoying.
This often occurs upon the start of each class which I understand is the cause for all the movement and chatter.
This needs to stop or be alleviated somehow. The noise even now is horrendous, - 2:07pm 2/4/2012
I suggest posting reminders on the stairs and making it unacceptable to have that level of noise.
Concerned,
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UG Student |
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Noise in General Library |
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Thank you for the feedback. I have alerted the Library security staff to your comments and requested them to be proactive in monitoring noise levels in the library at the lecture changeover time.
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Elizabeth H. McKenzie
Lending & Enquiry Services Manager |
| Tuesday, April 03, 2012 |
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Hi General Library
Summer has been a bit meh this year, I am just wondering when will the heaters be turned on? It gets really cold during late night studies.
Cheers
Frostie |
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Frostie |
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General library heating |
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The heaters are not due to go on for a while yet. The heaters are activated when the daytime outside air temperature drops below 19 degrees celsius.
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Elizabeth H. McKenzie
Lending & Enquiry Services Manager |
| Monday, April 02, 2012 |
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I like to print things in booklet format (less paper). Could the Tamaki library consider purchasing a long-armed heavy duty stapler for stapling in the centre of booklets? This would be wonderful.
Many thanks |
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Claire |
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Long armed stapler |
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Hi Claire,
Tamaki library used to have one of these but it was damaged. We will purchase another one and have it available at the Lending Desk.
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Derryl Hayman
Subject Librarian |
| Monday, April 02, 2012 |
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Hi. I have been doing some research and have found that Auckland is the only university that does not participate in ULANZ. Can you please explain why? is this likely to change? It seems rather unequitable and non collaborative especially given national problems arising from the Chch earthquake. |
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David |
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Membership of ULANZ |
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Dear David,
Most borrowing by members of one university from another university is done using Interlibrary loan. The ULANZ scheme is only for face to face borrowing, ie you must borrow in person from the other library. The numbers using this scheme are very low across NZ as students and staff are normally based at their own institution in other cities. Distance students usually have special arrangements for supply from their own libraries. A special scheme was put in place for displaced Christchurch students last year at AU, but is no longer needed.
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Chris Wilson
Associate University Librarian |
| Monday, April 02, 2012 |
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March, 2012
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Good afternoon,
I find it unreasonable that some students place their stuff on the desks next to them to save a place for their friends (who are not in the building) while many students are looking for a place to study. There should be no desk with books on it if there is no student studying even if he/she went to have lunch or whatever. There is also another thing I would like to suggest which is that many people who are not enrolled in this university come and take spaces that are meant for UoA students ( especially during exams or tests period). Thank you and please excuse me if I seem upset because I was looking for a place on the 4th floor just before sending this message and almost a third of the students were not there while their stuff were left behind.
Regards, |
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Abdulaziz |
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Study desks and computers |
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Dear Abdulaziz,
Thank you for your suggestion.
Study desks and computers in libraries and information commons may not be reserved. This includes leaving personal belongings or signs. In information commons facilities, Students will automatically be logged off computers after 15 minutes of inactivity. (Rules and Directions for use in The University Library and Information Commons, 2.3). For more information visit this link here: https://policies.auckland.ac.nz
You have two options if you see anyone breaching this rule;
1) An IC staff member is based on level 3, inform that staff member
2) Come to the IC Helpdesk on level 2 for assistance
Security Guards do random ID-checks to make sure that only University of Auckland students are using our facilities. Anyone unable to produce a valid ID card is asked to leave.
If you are looking for a study desk with a computer to use in the Kate Edger Information Commons, you might like to consider booking one in advance by using BookPC (visit this link here: https://bookpc.ic.auckland.ac.nz/)
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John Lau
IC Client Services Consultant |
| Friday, March 30, 2012 |
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The staffs make more noise than the students who may have a short chat at the library.
The past hour Ive sit here, the volume of staffs that talk to each other is kinda loud, as if there are other students who maybe chatting 20meters away from me, they still more quieter than the staffs.
There are some louder students around sometimes, but they dont stay at short loan library longer than the staffs.
I hope the staffs can act as models to keep the library peaceful as possible, if theres any gossip, maybe talk quietly or in a room.
Thanks.
The door of staff room shuts loudly.
It is a library as well, so I hope |
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Vivien Yin |
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Aplogies from Kate Edger Short Loan |
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Hi Vivian,
I do apologise for any inconvenience the staff at Kate Edger Short Loan might have caused you. I will talk to everybody concerned and inform them to keep the volume down when talking in the Library.
I will also instruct them to close the staff room door manually and not to let it shut by itself.
Regards
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Ursula Loots
Short Loan Manager |
| Wednesday, March 28, 2012 |
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