Library Flexible Service - Requests

Begin by searching Library Search

• Go to the University of Auckland Library website.
• Click on Library Search - The Catalogue.
• Search for specific books or for resources on your topic.
• Request each item individually by following the steps below. Be sure to request the correct version of the item required. We cannot accept emailed or telephoned requests for resources, and you must be registered to receive flexible services. View instructions on how to register.

• Click on Locations to check what holdings are currently available.
• Click on Intercampus to request an available item.
• Login with NetID and Password if prompted.
• In the drop-down form, always select Flexible - Education as your pick-up location, and put your courier delivery address in the Comment box.
• Click on Submit.
• The item will be couriered to you with a date due slip attached.

You can do a literature search on one or more databases to find details of articles on a topic. See also Study & Research Help.

When you know the exact details of a specific article 

• Go to the University of Auckland Library website.
• Click on Library Search - The Catalogue.
• Search by the title of the journal, then click on Locations to check the library holdings.
• The record will indicate if the journal is held in print or electronically.
• Check that the Library has the year/volume/issue in which the article you want was published.
  

When the journal is available electronically

• Click on View online, and fill in the details of the year, volume, issue and start page of the article required to open the article on your screen.

If the journal is only available in print

Place requests for each article individually through the Library Catalogue, following the steps below. Copies are supplied in accordance with copyright restrictions (No more than one article per journal issue, or two articles if on the same topic). We cannot accept emailed or telephoned requests for resources, and you must be registered to receive flexible services. View instructions on how to register.

• Click on Request.
• Log in with NetID and Password if prompted.
• Select Specify an issue , and provide all details about the article, including the year, volume number, issue number (if available), the title and author of the article, and the pages if known.
• Always select Flexible - Education as your pick-up location, and put your preferred email address in the Comment box.
• Click on Submit.
• The item will be scanned and sent to you by email attachment.

Obtaining resources not held by the University of Auckland

You may obtain study or research-related resources from another Library, if they are not held by the University of Auckland Library. You need to place an Interlibrary Loan Request for every item. Follow the instructions on the introductory page, and note on each request that you are a Flexible Education student. For more information, click on the VDX User Guide. Costs may be incurred for Urgent and Overseas requests.

Contact: Bryony Sinclair

File last updated: 14 April, 2011