Subject Guides - ISOM - BEIS - The University of Auckland Library

S U B J E C T G U I D E S : INFORMATION SYSTEMS AND OPERATIONS MANAGEMENT Business & Economics Information Services (BEIS)
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Books Encyclopedias and dictionaries Journals Databases - use to search the contents of journals and find the fulltext Databases to track research - find out who is citing who Conferences Statistics - for NZ and overseas Selected internet resources See also: Topic Guide - Supply Chain Management	ISOM Subject Librarian Manuhiri Huatahi Business & Economics Information Services Room 25, Level M, General Library Phone 373 7599 ext. 86418 Email: m.huatahi@auckland.ac.nz COURSE RESOURCES ISOM Course Resource pages - access online course readings and recommended library resources. Created by the library in collaboration with the teaching staff.	Subject Guides: Business & Economics - - for help on research techniques, citation, using Endnote, further topic guides ... Department of Information Systems and Operations Management

Books
Find out what is in the Library Use Voyager, or Library Search from the library home page: Voyager is the classic library catalogue - use it to locate books, what journals the library subscribes to, and multimedia held in the Library system. Take advantage of Voyager subject headings to accurately describe your topic. Library Search applies a Google type search across a range of library sources - use it to retrieve books, journal articles, multimedia and more. To assist getting relevant results put as many key terms into your search as possible - eg author name, key word from title, date We strongly recommend you work with Advanced Search within Library Search. This gives you more options, including using subject headings for precise searching To locate more focussed and better quality journal articles on business topics you are advised to search the Business databases - don't just rely on the articles you get from 'Articles & more' To find out more explore Help or enrol in a library workshop To locate journal articles (as opposed to titles of journals) you will need to search one of the journal databases Other sources for locating books Te Puna - NZ's national database, use to check if a book or journal is held by another library in NZ, if it is NOT held by our library. Items may be requested using the library's Interlibrary Loan VDX service WorldCat - use to locate materials if NO holdings are found within NZ (Te Puna). Items may be requested using the library's Interlibrary Loan VDX service
Preset Voyager searches to help get you started with your research
Use these selected Subject Heading searches to find library materials on information systems and operations management. Many of these headings have additional subcategories of interest:
	Information Systems Business - data processing Business enterprises - computer networks Business intelligence - data processing Business intelligence - management Chief information officers Computer architecture Computer network architectures Computer networks - security measures Computer networks - social aspects Computer networks - standards Computer security Cyberspace - security measures Data protection Electronic commerce Electronic commerce - case studies Information society Information technology - management Information technology - security measures Information technology - social aspects Information technology - technological innovations Management information systems Management information systems - security measures Service industries - information technology Service industries - technological innovations Software architecture Telecommunication - technological innovations Virtual work teams Wireless communication systems World wide web - social aspects	Operations Management and Supply Chain Management Business research Business logistics - management Communication in organizations Contracting out Freight and freightage Industrial efficiency Industrial management - mathematical models Industrial procurement Industries - technological innovations Inventory control Just-in-time systems Knowledge management Materials handling Materials management Organizational behavior Organizational behavior - handbooks, manuals Organizational effectiveness Organizational learning Organizational learning - congresses Organizational sociology Physical distribution of goods Product life cycle Product management Production control Production planning Production scheduling Project management - examinations Quality control Shipment of goods Strategic planning - case studies Technological innovations - management	Additional Keyword Searches to find SCM materials: Customer relationship management Enterprise resource planning Global sourcing Lean manufacturing Order fulfillment Outsourcing Reverse logistics Supply chain Supply management Value chain Vertical integration Career Planning This subject heading leads to books covering career development in the IT industry: Electronic data processing personnel

Encyclopedias and Dictionaries
Dictionaries
Blackstone, J. H. & Cox, J. F. (Ed.s). APICS dictionary. (11th ed.). Alexandria, VA : APICS. Botto, F. (2003). Dictionary of e-business : a definitive guide to technology and business terms. (2nd ed.). Chichester, England ; Hoboken, NJ : Wiley. Ebsco Daintith, J., & Oxford University Press. (2004). A dictionary of computing (5th ed.). Oxford Ince, D. (2009). A dictionary of the internet. Oxford : Oxford University Press. Quick, A. C. (Ed.). (2003). Gale e-commerce sourcebook. Detroit : Gale.Ebsco
Encyclopedias
Anttiroiko, A.-V., & Mälkiä, M. (2007). Encyclopedia of digital government Hershey, PA: Idea Group Reference, (an imprint of Idea Group Inc.). Bidgoli, H. (2003). Encyclopedia of Information Systems. Amsterdam ; Boston: Academic Press.4 v. Full text within ScienceDirect. Also at Science Reference Collection Level M Coakes, E., & Clarke, S. (2006). Encyclopedia of communities of practice in information and knowledge management. . Hershey, PA: Idea Group Reference. Cooper, C. L., Argyris, C., Starbuck, W. H., & Blackwell Publishing Ltd. (2005). The Blackwell encyclopedia of management (2nd ed.). Malden, MA: Blackwell Pub. see v.7 on Management information systems, v.10 on Operations Management, v.11 on Organizational behaviour Ebsco Dasgupta, S. (2006). Encyclopedia of virtual communities and technologies. Hershey, PA: Idea Group Reference. Easterby-Smith, M. & Lyles, M. A. (Eds). (2006). Handbook of Organizational Learning and Knowledge Management. Blackwell Publishing. Blackwell Reference Online. Gass, S. I., & Harri, C. M. (Eds.). (2001). Encyclopedia of operations research and management science. Boston : Kluwer Academic. Ghaoui, C. (2006). Encyclopedia of human computer interaction. Hershey PA: Idea Group Reference. Khosrowpour, M. (2006). Encyclopedia of e-commerce, e-government, and mobile commerce. Hershey, PA: Idea Group Reference. Khosrowpour, M. (2009). Encyclopedia of information science and technology. Hershey, PA: Idea Group Reference. 8 v. Malonis, J.A. (Ed.). (2002). Gale encyclopedia of e-commerce. Detroit : Gale Group, Thomson Learning. Ebsco Marshall, S., Taylor, W., & Yu, X. H. (2006). Encyclopedia of developing regional communities with information and communication technology. Hershey, PA: Idea Group Reference. Schwartz, D. G., & Ebsco Inc. (2006). Encyclopedia of knowledge management Hershey, PA: Idea group Reference. Wiley Encyclopedia of Operations Research and Management Science - fulltext in Wiley Online Library. Once you have opened the database - select Business, Economics, Finance and Accounting, then Business and Management. Under Topics select Management Science/Operational Research, then limit by Publication type Books.

Journals
Information Systems Upper tier IS titles: MIS quarterly : management information systems from the Association of Information Systems Journal of management information systems : JMIS Journal of the association for information systems Senior Editor Professor Ananth Srinivasen Information systems research Senior Editor Professor Michael Myers Decision sciences Decision support systems European journal of information systems Information systems journal Information and organization See also: British journal of educational technology The Global information technology report IEEE communications magazine IEEE journal on selected areas in communications IEEE wireless communications Information resources management journal Information technology for development International journal of business data communications and networking International journal of intelligent systems Journal of computer assisted learning Journal of database management Journal of global information management The Journal of industrial economics JITTA : journal of information technology theory & application Journal of organizational and end user computing Journal of the American Society for Information Science and Technology Proceedings of the ... International conference on information systems Wireless personal communications		Operations Management and Supply Chain Management Upper tier OM titles: Journal of operations management Management science Associate Editor Professor Tava Olsen Manufacturing & service operations management : M&SOM from the Institutue for Operations Research and the Management Sciences (INFORMS). Associate Editor Professor Tava Olsen Production and operations management Interfaces an INFORMS title Decision sciences Journal of supply chain management International journal of production research Decision support systems and electronic commerce See also: Asia Pacific journal of marketing and logistics Business process management journal European journal of operational research The international journal of logistics management International journal of logistics : research and applications International journal of operations & production management International journal of project management: the journal of the International Project Management Association International journal of physical distribution & logistics management International journal of retail and distribution management International journal of services and operations management Industrial marketing management Journal of business and industrial marketing Journal of business logistics Journal of enterprise information management Journal of manufacturing technology management Journal of purchasing and supply management Operations research an INFORMS title PM network from the Project Management Institute Production and operations management Senior Editor Professor Tava Olsen Project management journal Supply chain management Transportation journal Transportation research. Part E, Logistics and transportation review	Professional Management Journals California management review Communications of the ACM Harvard business review MIT Sloan management review Trade Journals APICS magazine the Association for Operations Management - most articles available online CIO New Zealand and publisher website. Includes the annual MIS100 report on the top IT users in NZ Industrial distribution Journal of commerce Logistics management Logistics today Manufacturing business technology : IT for manufacturing excellence The McKinsey quarterly Modern materials handling RFID journal Supply chain management review Traffic world

Searching for academic articles - Library databases
Multi-Database Searching for Information Systems and Operation Management This can be a good start if you are unsure which of the Library databases below best covers your topic: From the Library home page select Databases & Articles, then select tab Multi-Database Search Under Custom Search select Create your customised list In the Subject drop-down box select Business and Economics Under Category select Information Systems and Operations Management From this point your are able to search a set of 10 databases as one combined resource
Most frequently used Library databases for Information Systems and Operation Management
	ABI/INFORM \| Helpsheet (Proquest) mixture of citations/abstracts and fulltext articles
	ACM Digital Library fulltext journals and conference proceedings from the Association for Computing Machinery
	Business Source Premier \| Helpsheet (EBSCO)
	Business Monitor Online up-to-date IT reports for global and regional markets, as well as individual country reports, includes emerging economies
	Emerald \| Helpsheetcovers about 115 fulltext business and management journals
	Gartner market research reports and commentary in the area of information technology
	IEEExplore fulltext of all IEEE and IEE publications including journal articles, conference papers, and technical standards
	INSPEC produced by the Institution of Electrical Engineers. Covered topics include physics, electrical engineering, electronics, communications, control engineering, computers and computing, and information technology
	ScienceDirect \| Helpsheet - fulltext access to journals published by Elsevier. Contains a 'Top 25 Articles' in a range of subject areas. This leads you to the 'hottest articles' as classified by ScienceDirect
	World Telecommunication Indicators Database - from the International Telecommunication Union

New Zealand coverage Index New Zealand general index to NZ newspapers and journals ANZ Reference Centre Australian and New Zealand content, including Metro, North and South, NZ Business and New Zealand Management, the New Zealand Herald, The Press and Sunday Star-Times.
Staying current Find out what is being reported in the New Zealand media concerning your area of research, industry or company of interest: National Business Review Online 24/7 Factiva \| Quick Reference Guide Dow Jones and Reuters news and journal articles plus company information. You can use a company search to create and build company reports NewztextPlus \| Helpsheet - key New Zealand business publications including the New Zealand Herald


Cited by Databases
	Web of Science the premier databases for finding out who has cited a particular article or book. Use the Create citation alert feature to receive emails for any subsequent citing of a particular article. Also note the additional data available for citations eg ranking features, international spread for citations. Poor coverage of New Zealand journals
	Business Source Premier has Times cited in this database links for some articles. It also has a Cited references button on the top of the page menu bar. Note that the cited bys are only to other items in the EBSCOhost database
	ScienceDirect look for the Cited by link for individual records. There is also a link to Cited by in Scopus for individual records. The cited by articles are again like BSP, only to those titles included in the ScienceDirect and Scopus databases.
	Scopus is related to ScienceDirect (same company owns them). It has a clean search interface and it is easy to find the cited by link to the right side of each item in a results list.
	Google scholar look for Cited by links for some of the results
	Other databases to search for 'cited by' information are those that allow you to run your search through the fulltext or all text. Databases allowing you to do this include ABI/INFORM and Expanded Academic
	Journal Citation Reports use this to identify the most heavily cited journals in a particular research area
	Incites track the most cited scholars, journals, institutions. Also provides journal impact factors.

Conferences
	Proceedings indexed by INSPEC, DBLP Computer Science Bibliography and the Library database Conference Papers Index

Statistics
	OECD communications outlook "provides an extensive range of indicators for different types of communications networks and compares performance indicators such as revenue, investment, employment and prices for service throughout the OECD area". See OECD Communications Outlook 2009 [OECD description] Broadband growth and policies in OECD countries July 2008 [OECD description] and Voyager record [link to fulltext within OECD iLibrary]
	World Telecommunication Indicators Database from the International Telecommunication Union
	See also:
	NZSTATS browse a collection of NZ sources to find statistical information on the Internet, in databases and in print form in the University of Auckland Library OFFSTATS links to international web sites providing official numeric data

Selected Internet Resources
	BuddeComm from Paul Budde – a leading Australasian telecommunications analyst. Research reports are very reasonable if they are not freely available.
	Deloitte Fast 50 index of NZ's fastest growing businesses. And see Deloitte Technology Fast 500 by geographic region - Asia Pacific, EMEA, North America, Canada
	AISNet from the Association of Information Systems. From the Research Resources section: Design Research in Information Systems Qualitative Research in Information Systems "This section aims to provide qualitative researchers in IS - and those wanting to know how to do qualitative research - with useful information on the conduct, evaluation and publication of qualitative research". Section Editor: Professor Michael D. Myers Theories Used in IS Research edited by Scott Schneberger and Mike Wade, associated with AISNet
	TUANZ Telecommunications Users Association of New Zealand
	MIS100 report on the top IT users in NZ from CIO New Zealand
	New Zealand Chapter of the Project Management Institute
	New Zealand Institute see their section on The Weightless Economy
	ZDNet - an ezine published by US corporation CBS Interactive. Includes a section on free technical IT white papers, webcasts, and case studies.


Copyright©The University of Auckland Library Comments and suggestions to: Manuhiri Huatahi Last updated: 16 February, 2012

S U B J E C T G U I D E S : INFORMATION SYSTEMS AND OPERATIONS MANAGEMENT