http://www.library.auckland.ac.nz/suggestions/Suggestions posted to the library during the last month.en-ushttp://www.library.auckland.ac.nz/suggestions/Search title to place a request
Hi Dan,

Thanks for your suggestion on how to better identify new books arriving in the General Library. In November last year the Library launched a RSS Subject feed – allowing you to track new books by faculty. This is the lower option on the New Books page. As the Arts, Business and Economics, and Science collections are mainly based in the General Library this goes some way to answering your suggestion.

Another approach involves using the Save Search and Alert features within Library Search. This gives you a highly customised tool for monitoring new books which meet particular criteria.

Start by signing in to My Library Account. Set up your search. If you use Advanced Search you have a variety of limits to help define your search. On your search results screen click the Save Search link (at the bottom). Fill out the details for Save and Alert. Results will start to arrive in your email In Box when books are found to match your search criteria, thus avoiding the boring tasks altogether!

Kind regards,
Sheryl Baster
Web Manager ]]>DanMon, 14 May 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Hi David,

Thank you for your suggestion and it is great to hear about your positive experiences with Mendeley. We strive to provide and recommend tools that we believe have sufficient functionality and which provide a user-friendly experience.
The Library is currently trialling RefWorks but we do actively monitor the development of and uptake of other tools and will certainly take your feedback on Mendeley into account when evaluating these tools in the future.


Natalie Thompson
Learning Services Librarian ]]>DavidFri, 11 May 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Thank you for your suggestion.

Security Guards do random ID-checks to make sure that only University of Auckland students are using our facilities. We try our best to keep all levels of the building closely monitored. If you spot any students who exhibit disruptive or inappropriate behaviour on the levels, please notify our staff members at the Helpdesk.
John Lau
IC Client Services Consultant ]]>StudentTue, 8 May 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Hi Amy,
I think you are referring to our ebrary database which provides access to ebooks. You do have a number of ways to quickly get to this content on the Library website:
1. From the homepage Find section, open the eBooks links. Ebrary is listed as one of our key 'Interdisciplinary' titles.
2. When you enter a Catalogue search (the default Library Search setting on the homepage), you can then 'Refine My Results' to Author/contributor ‘ebrary’.
3. You can select ebrary within the Find > Databases > A-Z > ebrary listing, to look for ebooks within this particular product.

Kind regards,
Sheryl Baster
Web Manager ]]>AmyMon, 30 Apr 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Hi,

Thank you for your suggestion.
We have not heard from any students reporting this problem at the Information Commons. If you experience the same problem here again, please notify one of our staff members at the Helpdesk, we will look into it and investigate.
John Lau
IC Client Services Consultant ]]>YThu, 19 Apr 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Books available for normal loan cannot be exempt from being recalled.

When a book is recalled you are given a maximum of 5 days to return the item which is in addition to the time you have already had the item. This should provide you with sufficient time to obtain the information you require.

Elizabeth H. McKenzie
Lending & Enquiry Services Manager]]>SarahWed, 11 Apr 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Thank you for the feedback. I have alerted the Library security staff to your comments and requested them to be proactive in monitoring noise levels in the library at the lecture changeover time.
Elizabeth H. McKenzie
Lending & Enquiry Services Manager]]>UG StudentTue, 3 Apr 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
The heaters are not due to go on for a while yet. The heaters are activated when the daytime outside air temperature drops below 19 degrees celsius.
Elizabeth H. McKenzie
Lending & Enquiry Services Manager]]>FrostieMon, 2 Apr 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Hi Claire,

Tamaki library used to have one of these but it was damaged. We will purchase another one and have it available at the Lending Desk.


Derryl Hayman
Subject Librarian ]]>ClaireMon, 2 Apr 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Dear David,
Most borrowing by members of one university from another university is done using Interlibrary loan. The ULANZ scheme is only for face to face borrowing, ie you must borrow in person from the other library. The numbers using this scheme are very low across NZ as students and staff are normally based at their own institution in other cities. Distance students usually have special arrangements for supply from their own libraries. A special scheme was put in place for displaced Christchurch students last year at AU, but is no longer needed.
Christine Wilson
Associate University Librarian]]>DavidMon, 2 Apr 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Dear Abdulaziz,

Thank you for your suggestion.

Study desks and computers in libraries and information commons may not be reserved. This includes leaving personal belongings or signs. In information commons facilities, Students will automatically be logged off computers after 15 minutes of inactivity. (Rules and Directions for use in The University Library and Information Commons, 2.3). For more information visit this link here: https://policies.auckland.ac.nz

You have two options if you see anyone breaching this rule;

1) An IC staff member is based on level 3, inform that staff member
2) Come to the IC Helpdesk on level 2 for assistance

Security Guards do random ID-checks to make sure that only University of Auckland students are using our facilities. Anyone unable to produce a valid ID card is asked to leave.

If you are looking for a study desk with a computer to use in the Kate Edger Information Commons, you might like to consider booking one in advance by using BookPC (visit this link here: https://bookpc.ic.auckland.ac.nz/)

John Lau
IC Client Services Consultant ]]>AbdulazizFri, 30 Mar 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Hi Vivian,
I do apologise for any inconvenience the staff at Kate Edger Short Loan might have caused you. I will talk to everybody concerned and inform them to keep the volume down when talking in the Library.
I will also instruct them to close the staff room door manually and not to let it shut by itself.
Regards
Ursula Loots
Short Loan Manager]]>VivienWed, 28 Mar 2012 00:00:00 +1200http://www.library.auckland.ac.nz/suggestions/Search title to place a request
Thank you for your comments, Angeline. We are really pleased to hear that you have found the PressDisplay service useful.
Neil Heinz
Serials Manager ]]>AngelineMon, 19 Mar 2012 00:00:00 +1200